What is different about freight
CargoWise sits in the middle
We have set up and supported CargoWise and its eAdaptor integrations for freight forwarders, and we know what breaks: certificates, integration users, the workstation that was never rebuilt after the last upgrade. Most IT providers in Brisbane have never seen it.
Several sites, one business
A head office, a depot, a branch interstate, people at the port. Every site needs the same access, the same security and someone who can be there. We support interstate branches remotely and are on site in Brisbane.
Email is the business
Bookings, customs documents, invoices, and the fraud attempts that follow them. Email protection, domain protection against spoofing, and multi-factor authentication on every account go in first.
Phones and internet at every site
Missed calls are missed jobs. We run our own phone system and supply business internet with failover, so a site does not go quiet when the NBN does.
Who we do this for
Our freight and customs clients include a national forwarder served from its Brisbane branch, a Brisbane customs broker and a growing forwarder with interstate offices. We do not name clients without their written consent; ask on the call and we will tell you what we can.
What you get
Everything in the managed IT plan: a help desk your staff can call, every device looked after, Microsoft 365 run properly, tested backup, and security as standard. Plus the CargoWise experience, and a provider that understands a branch in Melbourne is still your business.